1. Introduction
This Privacy Policy explains how Psycholux (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our hypnomeditation service (“Service”). By accessing or using the Service, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following information:
Account and contact information: email address, name (if provided).
Order details: purchase information, transaction ID, payment confirmation.
Usage data: information you submit through the input form to generate a hypnomeditation (e.g., stress, relaxation goals).
Technical data: browser type, device type, IP address (collected automatically via hosting and analytics tools).
3. How We Use Your Information
We use the information to:
Deliver your custom hypnomeditation.
Process payments and fulfill transactions.
Provide customer support when you contact us.
Improve the Service and fix technical issues.
Comply with legal and tax obligations.
4. Data Sharing
We do not sell your personal data. We may share your data only with trusted third parties necessary to operate the Service, such as:
Payment processors (e.g., Paddle, Stripe)
Hosting and storage providers
Analytics tools (for anonymous usage insights)
5. Data Retention
We retain your personal data only as long as necessary to provide the Service and meet legal obligations. You may request deletion of your personal data at any time by contacting hello@psycholux.app.
6. Your Rights
Depending on your location, you may have rights to:
Access your data.
Request correction or deletion.
Restrict or object to processing.
Data portability.
To exercise these rights, contact us at hello@psycholux.app
7. Security
We implement reasonable security measures to protect your data. However, no digital system can be guaranteed to be 100% secure.
8. Children’s Privacy
The Service is not directed to individuals under 18. We do not knowingly collect data from minors.
9. International Users
The Service is operated in the European Union but may involve data transfers to other regions where our providers are located. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a new “Last updated” date.
Contact
If you have questions about this Privacy Policy, please contact our support at hello@psycholux.app